Toyota Highlander Problems and Recalls by Year (2012-2023)
Thinking about a used Toyota Highlander? Here is what the US government's records show for model years 2012 to 2023: how many owner complaints and safety recalls NHTSA has on file for each year, and which parts owners report most. Use it to decide which years deserve a closer look, then check the exact car you are considering.
At a glance
- Owner complaints on file (2012-2023): 3,204
- Years with the most complaints: 2021 (533), 2019 (508), 2020 (322)
- Years with the most recall campaigns: 2023 (9), 2014 (5), 2018 (5)
- Most reported problem areas overall: power train, electrical system, structure, service brakes
Complaints and recalls by model year
| Model year | Owner complaints | Recall campaigns | Most reported areas |
|---|---|---|---|
| 2012 | 191 | 2 | steering (47), electrical system (28), structure (21) |
| 2013 | 212 | 3 | steering (46), electrical system (23), vehicle speed control (20) |
| 2014 | 136 | 5 | electrical system (32), structure (27), power train (8) |
| 2015 | 192 | 2 | electrical system (46), steering (25), structure (22) |
| 2016 | 111 | 3 | electrical system (14), service brakes (13), air bags (10) |
| 2017 | 271 | 4 | power train (76), electrical system (42), engine (20) |
| 2018 | 273 | 5 | power train (70), service brakes (45), air bags (18) |
| 2019 | 508 | 3 | power train (210), fuel/propulsion system (50), electrical system (50) |
| 2020 | 322 | 4 | power train (125), service brakes (33), air bags (32) |
| 2021 | 533 | 4 | power train (226), service brakes (51), structure (43) |
| 2022 | 266 | 5 | power train (55), structure (39), service brakes (32) |
| 2023 | 189 | 9 | structure (30), seats (20), power train (20) |
Source: NHTSA (nhtsa.gov) complaint and recall records. Complaint counts are not adjusted for how many cars were sold, and newer model years have had less time to collect complaints, so compare years with care. A high count does not mean every car of that year has the problem.
What owners report most
- Power Train: among the top three areas in 8 of 12 model years
- Electrical System: among the top three areas in 7 of 12 model years
- Structure: among the top three areas in 6 of 12 model years
- Service Brakes: among the top three areas in 5 of 12 model years
- Steering: among the top three areas in 3 of 12 model years
Before you buy a used Toyota Highlander
- Run the exact VIN at nhtsa.gov/recalls. Recalls are listed by model year, not by car, so only the VIN shows which are still open.
- Get a vehicle history report (Carfax, AutoCheck or an NMVTIS-based report) for accidents and title problems.
- Ask for service records for the areas above, then have an independent mechanic inspect the car.
- Compare the asking price with similar cars at the same mileage, not just the listed average.
Check a specific car
Enter the VIN or paste the listing to get recalls, a fair-price range from live dealer listings, red flags and what to say to the seller.
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